You can also call us here: 1-424-354-3976 (U.S.A. number)
Address: Blue Moon Clouds po box 1341 Villa Rica, GA 30180
Where is my package? Please allow 2-10 weeks for delivery as almost all of our products are custom made by hand. If it's been longer than 8 weeks, contact support here.
My product is damaged/wrong item, color etc. 100% no problem. We wont just leave you and say that's it...we will always take care of you. Simply just snap a pic with your phone and email to us. We will send you a new one at no charge to you.
We reply to most concerns within 24 hours Monday-Friday.
100% Satisfaction Guarantee
You can buy from Blue Moon Clouds with 100% certainty that we will take care of you. If you are unhappy with your purchase, for whatever reason, we will refund or exchange it for you. You have 30 days from the time you receive your it to make up your mind.
If you wish to exchange it, no problem at all. We will NEVER harass you about a purchase or ask you 600 questions about why you want to return it. We will even take care of the shipping charge for you, you will never have to pay for shipping. We simply want you happy, that is more important to us than the sale itself.
We know you landed on our site because you saw this perfect product...so go ahead and grab it! We will be sure to take care of you, 100%.
We are located in Atlanta, Georgia. Yes the Peach State. Atlanta is known for having some of the friendliest and most hospitable people in the U.S. It also has the nickname, "Hotlanta", because how hot it gets in the summer!